1. Shipping Timeline

• All orders are processed within 1-2 business days.
• Delivery times typically range between 4-7 business days based on your location.
• Delays may occur due to high demand, holidays, or courier issues, but we’ll always keep you informed.

2. Shipping Charges

• We offer Free Shipping across India on all prepaid orders.
• COD (Cash on Delivery) is available with a minimal additional fee.

3. Order Tracking

• Once your order is shipped, a tracking link will be shared via email/SMS.
• You can also track your order directly on our website under the “Track Order” section.

4. Packaging

• Each jewellery piece is carefully packed in eco-friendly Zilvara signature boxes to ensure it reaches you safely and beautifully.