Welcome to Zilvara Silver Jewellery! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General

• Zilvara reserves the right to update or modify these terms at any time without prior notice.
• All products displayed on our website are subject to availability.
• We reserve the right to refuse service to anyone for any reason at any time.

2. Pricing & Payment

• All prices are listed in INR and are inclusive of applicable taxes.
• We accept payments via secure online gateways including credit/debit cards, UPI, and net banking.
• Prices are subject to change without prior notice.

3. Product Description

• We strive to display the colors and designs of our jewellery as accurately as possible.
• Slight variations may occur due to lighting and screen resolutions.

4. Order Cancellation

• Orders can be cancelled within 12 hours of placing the order by contacting our support team.
• Once shipped, orders cannot be cancelled.

5. Return & Exchange Policy

• We offer a 7-day return/exchange policy for unused and unworn items in their original packaging.
• Customised or engraved items are not eligible for return or exchange.
• Shipping charges (if any) are non-refundable.